This is one of the questions that gets asked a lot.
Why do you charge a call out fee? Unlike most businesses plumbers have to come to you, this means that there is the cost of maintenance of a vehicle, registration and insurance and also the travel time of the plumber, a call out fee is a necessary part of business.
Whilst some businesses say they do not charge a call out fee in most instances you may find that in fact, that is not the case. Some plumbers may charge a higher first hourly fee or a minimum charge, some may charge you for the time to travel to the premises.
One question you may ask is why would a mobile business not charge a travel or call out fee?
If they don't, are they meeting their business expenses?
Are the insurances for the business paid?
You may not think that this would affect you, but imagine if damage is caused to your premises and you find that the Plumber did not have sufficient insurances or correct licencing to cover the damage that was caused.
At Plumbnorth Pty Ltd we have a 1st hour charge for areas between Edmonton & Kewarra Beach, our first hour charge includes the call out fee and the first hour of labour. Materials are in addition to the labour. Our labour fees are clearly outlined on our website for transparency to our clients.
Quality outlasts inferiority.
Why do you charge a call out fee? Unlike most businesses plumbers have to come to you, this means that there is the cost of maintenance of a vehicle, registration and insurance and also the travel time of the plumber, a call out fee is a necessary part of business.
Whilst some businesses say they do not charge a call out fee in most instances you may find that in fact, that is not the case. Some plumbers may charge a higher first hourly fee or a minimum charge, some may charge you for the time to travel to the premises.
One question you may ask is why would a mobile business not charge a travel or call out fee?
If they don't, are they meeting their business expenses?
Are the insurances for the business paid?
You may not think that this would affect you, but imagine if damage is caused to your premises and you find that the Plumber did not have sufficient insurances or correct licencing to cover the damage that was caused.
At Plumbnorth Pty Ltd we have a 1st hour charge for areas between Edmonton & Kewarra Beach, our first hour charge includes the call out fee and the first hour of labour. Materials are in addition to the labour. Our labour fees are clearly outlined on our website for transparency to our clients.
Quality outlasts inferiority.
